Privacy Policy

Last updated: April 2024

Introduction

Clyde & Co. Removals Ltd ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services or contact us.

Information We Collect

When you contact us for a quote or book our services, we may collect:

Your name and contact details (phone number, email address)
Your current and new addresses
Details about items to be moved
Any access requirements or special instructions

How We Use Your Information

We use your information to:

Provide quotes and arrange your removal service
Communicate with you about your booking
Complete the removal service you've requested
Handle any queries or complaints

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

Our team members who need it to provide your service
Professional advisers (accountants, lawyers) when necessary
Law enforcement if required by law

Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to processing of your information

Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking or advertising cookies.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at hello@clydeandco-removals.co.uk or call 01698 000 000.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.